RTI ®
With over six years of extensive experience using Teleflora's RTI® Total Management Systems, Flower Shop Solutions has hundreds of configuration and training solutions for your flower shop. User-end customization for Teleflora's RTI® Total Management System is available both on-site and remotely.
Advanced training in the following areas on Teleflora's RTI® Total Management Systems is available:
- Order Entry and Lookup
- Account Maintenance
- Logistics System
- File Maintenance
- Shorthand Code Maintenance
- Direct Mail Maintenance
- Open Database Connectivity
- Delivering Cities Maintenance
- Customer Satisfaction
- Transaction Code Maintenance
- Product Code Maintenance
Click here to submit information about your shop and request proposal information.
Click here to learn about the FSS Challenge - Online computer based testing for beginners and advanced users of RTI.
Our RTI® Tips and Tricks Package:
Situation # 1: Your shop receives hundreds of orders every holiday from large corporate accounts. Since these orders as well as your "everyday" holiday orders all receive the same occasion code, how do you separate them for next year?
Situation # 2: You want customers to pay an additional fee for deliveries requested before a specific time or on a specific day of the week.
Situation # 3: You find yourself entering the same information into the "scratch pad" day after day and the only thing that changes is the person who enters the information. How can you perform this task quickly?
Situation # 4: You would like a red dot to appear automatically on the front of the order on all timed deliveries.
Customer Service Training
How much money did your business invest last year in training and technology advancements?
Online Testing Center
Full featured online testing center which allows you to track your employees progress
On-Site Training
Direct hands-on training for every part of your business
Direct Mail
Customer database formatting and direct mail processing
We want your feedback on how we can serve you better.

